Loading…
2026 September 10-11 | Tokyo, Japan
View More Details & Registration

IMPORTANT NOTE: Timing of sessions and room locations are subject to change.
Thursday September 10, 2026 17:20 - 17:45 JST
A web service exposes /health; a phone line exposes nothing. The telephone is the oldest telecommunication tool still in production — and our LLM voice agents answer customer calls over it, with no way to know whether they are answering, hearing, and behaving correctly right now.

So we gave a frontier model a telephone.

Our MCP server gives any LLM a phone: dial PSTN numbers, speak via TTS, and read the other side via silence-detected transcripts. A frontier model becomes the caller, phoning our production voice agents in an agent-calls-agent loop — one mechanism covering the whole testing spectrum: ping-style health checks, deep evaluation via scripted and adversarial conversations, and load testing with concurrent caller fleets.

We cover the MCP tool design for a domain the spec wasn't written for — tools that block for tens of seconds, turn-taking over live audio, per-call session state — where the spec fought us and what we would feed back, plus what broke: timeout cascades and evaluations that flap.

We are open-sourcing the server. You'll leave knowing how to connect your own agent to the PSTN — and how to ping, probe, and load-test anything that answers a phone.
Speakers
avatar for Shinya Saito

Shinya Saito

Backend Engineer, Gen-AX Corp
Shinya Saito is a Product Engineer at Gen-AX developing X-Ghost, an enterprise voice AI platform. He builds production voice agents and telephony infrastructure, spanning observability, evaluation, and large-scale testing. Recently he has used the Model Context Protocol (MCP) to connect... Read More →
Thursday September 10, 2026 17:20 - 17:45 JST
Hall 1F
  MCPCon

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Share Modal

Share this link via

Or copy link